Privacy Policy – ValquantIDX

Effective Date: Nov 4th 2025

Last Updated: Nov 4th 2025

This Privacy Policy describes how ValQuant Research Private Limited (“ValQuant,” “we,” “us,” or “our”) collects, uses, and protects personal information in connection with our web application ValquantIDX (the “Platform”).

ValquantIDX provides data-driven stock market intelligence, AI-powered stock market indices, and AI-based stock reports for global listed companies. The Platform is intended for professional wealth managers, analysts, and investors who wish to use data-driven insights to inform their investment decisions.

ValQuant Research Private Limited is a company incorporated in Singapore and is the data controller responsible for processing your personal information.

Contact Information:
ValQuant Research Private Limited
160 Robinson Road,
#14-04 Singapore Business Federation Center
Singapore (068914)
Email: privacy@valquantidx.com

1. Information We Collect

a. Information You Provide to Us

  • First Name and Last Name: For account identification and personalization.
  • Email Address: For login, communication, and account notifications.
  • Password: Stored securely in encrypted form.

We do not collect financial or investment account data. All payment information is handled by our payment processor.

b. Payment Information

We use Stripe to process subscription payments. Stripe collects and processes billing information directly. We do not store your full payment details.

c. Automatically Collected Information

  • Device and browser type
  • IP address (for security and fraud prevention)
  • Usage data (pages visited, time spent, error logs)

d. Analytics

We use Google Analytics to understand user behavior and improve the Platform. Data is anonymized or pseudonymized. See Google's privacy policy for details.

e. Authentication and Session Management

We use WorkOS to handle authentication and session management, which may use cookies for login sessions.

2. How We Use Your Information

  • Provide and Operate the Platform: Manage accounts, authenticate users, and deliver services.
  • Process Payments and Subscriptions: Manage payments, billing, subscriptions, and prevent fraud.
  • Communicate with You: Send account notifications, respond to inquiries, and send promotional emails or product updates (users can opt-out).
  • Improve and Secure the Platform: Analyze usage, monitor performance, and detect security incidents.
  • Legal Compliance: Fulfill legal obligations and cooperate with authorities.
  • Protect Rights: Enforce Terms of Service and prevent misuse or illegal activity.

3. Data Sharing and Disclosure

a. Service Providers and Third-Party Partners

  • Stripe: Payment processing.
  • Google Analytics: Aggregated usage analytics.
  • WorkOS: Authentication and session management.

b. Legal Requirements

We may disclose data to comply with legal obligations, investigations, or to protect rights and safety.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the business. Users will be notified of changes.

d. With Your Consent

We may share information for other purposes with your explicit consent, e.g., platform integrations.

4. Data Retention and Security

a. Data Retention

  • Account Information: Retained for the duration of the account or until deletion is requested.
  • Payment Records: Retained for accounting/legal purposes (typically up to 7 years).
  • Analytics Data: Aggregated and anonymized; individual data retained temporarily for troubleshooting.

b. Data Security

  • Encryption of passwords and sensitive data
  • Secure storage on protected servers
  • Access controls limited to authorized personnel
  • Regular monitoring for vulnerabilities and breaches

No system can be guaranteed completely secure; in case of a breach, affected users will be notified.

5. User Rights and Choices

  • Access and Correction: Request access or correction of your data.
  • Deletion: Request account deletion at privacy@valquantidx.com.
  • Opt-Out of Marketing: Unsubscribe from promotional emails via the link in emails.
  • Cookies and Tracking: Control cookies through your browser; disabling essential cookies may limit functionality.
  • Do-Not-Sell/Sharing Rights: We do not sell personal information; users can request details on third-party sharing.

6. Children’s Privacy, International Transfers, and Miscellaneous

a. Children’s Privacy

ValquantIDX is intended for professional users. We do not knowingly collect data from children under 16. If discovered, such data will be deleted.

b. International Data Transfers

Data may be stored or processed in Singapore or by third-party service providers abroad. We ensure transfers comply with applicable laws.

c. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date will indicate the latest version. Continued use of the Platform indicates acceptance of changes.

d. Contact Us

For questions or privacy requests:
Email: privacy@valquantidx.com
Address:
ValQuant Research Private Limited
160 Robinson Road,
#14-04 Singapore Business Federation Center
Singapore (068914)